Refund Policy

At QELVARNITH, we strive to ensure our customers are fully satisfied with their purchases. If for any reason you are not completely happy with a product or service, we offer a straightforward refund policy to address any concerns.

Eligibility for a Refund

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 30 days of purchase.
• The item must be in its original condition and packaging.
• Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-refundable Items

The following items are non-refundable:

• Gift cards
• Downloadable software products
• Personalized or custom-made items

Process for Requesting a Refund

To request a refund, please contact our customer service team at [email protected] with the following information:

• Your order number
• Reason for the refund
• Any supporting documentation or images, if applicable

Our team will review your request and respond within 5 business days.

Refund Approval and Processing

Once your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.

Contact Information

If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to us at [email protected] or call us at (555) 012-3456. We are here to assist you.